Rob A

Rob A

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1
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1 out of 5 stars
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Reviews by Rob A

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1 out of 5 stars

Not a good service or customer experience

I ordered some Pokémon collection boxes and when they arrived they were not as described on the web site. They wanted me to pay for the return postage, even though the product was mis-advertised. They finally agreed to pay for return postage but gave me an invalid return postage label. I am still trying to get this resolved. They make it very difficult to get hold of someone by phone and seem to hide contact details on their web site. This is not how a honest and transparent company should be doing business in my opinion and not a good customer experience. I will not be using them again.