sean delacruz

sean delacruz

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1 out of 5 stars
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Reviews by sean delacruz

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1 out of 5 stars

WORST HOTEL EVER/ MESA QUALITY INN

This was by far the worst hotel I’ve ever stayed at !! The woman at the front desk was clearly high on meth and asked us for a 200 dollar deposit for incidentals. I had just stayed one week prior at a four-star hotel in downtown Phoenix that only had $150 deposit for incidentals and not only that the hotel with $150 incidentals which was literally 1000 times nicer the fee dropped off my account within a day maybe two tops this dump to be quite nice in Mesa Arizona Held my $200 for well over four days and when I called on day three to ask regarding what had happened with my deposit and why it was not refunded yet because I was in the room for about a total of 10 hours eight of which were sleeping so I know that they weren’t going to charge me for any damages to the room that could’ve possibly amounted to anything and the woman stated that they had been refunded the morning of checkout and was quite Rude about it! And also check out time is 11 well at about 8:30 AM when I had checked in at about midnight housekeeping repeatedly pounded on the door yelling if we needed service I clearly stated to her that we did not then she rudely shouted “well will you be staying another day” I told her absolutely not and not to mention what does that matter it was three hours until check out I was exhausted from work and a family emergency that had arisen which was the reason why I was staying there in the first place and I got nothing but drug attic‘s route service and woken up far more early than I wanted to also the room was terrible it stunk and was dirty there was all kinds of activity in the middle of the night going on In the front of my room area more drug attic so I’m assuming and just an overall unpleasant stay at this hotel in my opinion should be torn down I would rather there be a parking lot there than this terrible establishment I would highly recommend that nobody ever spend one cent with those people.