LL
Lloyds Bank Insurance
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Terrible online customer service
Terrible online customer service. Tried to contact them regarding a credit card that had not been received Their chat line is understaffed and you can be waiting for up to 40 minutes for a response, so you keep getting timed out and have to log in again. Got so fed up with it that I ended the chat as they say that you can pick the conversation up again later. Went back to it the next day and wasn't able to answer the questions that the person had asked. Later phoned them and cancelled the account