Jo-Ann Stores
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Still waiting for an item ordered on line........
A followup to the order. I was just emailed today 10-31 (18 days after I placed the order) that they lost the remaining part of my order and was issued a refund. I may reorder via phone for same price for free ground shipping. No thank you! I placed an order for six items on October 14 and was charged $2.99 shipping. So far I have had 5 items delivered in three shipments. (Seems expensive for the company) It also split the order into 4 different payments for each shipment. The last item has been waiting to be picked up by FedEx since October 21. It was supposed to be here October 26, which I thought was too long. I had planned on using my items last weekend with friends. Yesterday FedEx told me to contact Joann. Joann said they would expedite the shipment. Today it still has not shipped. Frustrating to say the least. I will not be ordering any items to be shipped from them again.