Iain Fraser

Iain Fraser

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Iain Fraser

SQ

Squirrel Internet Ltd

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5 out of 5 stars

Squirrel Going WELL Above and Beyond

I had been having a niggling issue with DNS in my local network that I raised - in desperation and in search of inspiration - to Squirrel Support at around 1000 on the morning of New Year's Day. Despite it not being a broadband issue of any sort, not only did I get a quick response, but Squirrel helped me find a solution. And in doing they so helped me cling to what little sanity I retain. This would have been outstanding service on any given day, but considering the timing was early on New Year's Day, this is exceptional. I made the switch from another provider on the strength of the speed and pricing of Squirrel's broadband provision - but I have to say the service I have experienced from them (mainly advice and guidance as the line quality and stability is first class) has been truly - and this is not a term I use casually as I have high expectations - amazing. Properly above and beyond, and properly happy customer who could not recommend Squirrel highly enough.