QD Stores
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Terrible company ordered a pergola paid…
Terrible company ordered a pergola paid a premium to be delivered on Saturday guess what delivered on Wednesday by a clown from nx couriers who decided to climb my back gate unlock it go into my shed and dump the package there leaving the gate undone for good measure when he left fobbed off by nx couriers and qd customer service who said they were very behind and someone would contact me within 72 hrs 6 days later im still chasing. The answer i got is a new email has been sent to head office but this will take another 72 hrs. In short avoid at all costs total amateurs! Response to the reply. I have already given my details to customer services twice, who just fobbed me off twice with a ridiculous 72 hr rule for them to reply. Never seems to get to the person in charge. Funny how when a problem appears on a public platform QD seems to care all of a sudden! I will call customer services again on Friday as i very much doubt they will call me!