Spaceships Rentals (UK & Europe)
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Company took online reservation, booking and credit card details, when no vehicle was available for the period I wanted.
Went on to Spaceships website to arrange an RV for a particular few days. Put in my requirements and appeared to have 'reserved' the dates and vehicle type I wanted. Two days later confirmed reservation online and converted it to a 'booking'. In order to do so was asked for my credit card details, which I supplied, only then to be told the company would get back to me within 12 hours to 'accept' my booking. Turns out they didn't in fact have the vehicle I booked available for the dates that I booked. Suggested I changed my vehicle type or dates! I have wasted my time, when they should have been able to tell me at my initial enquiry that they could not meet my requirements.