Thornley Groves Estate Agents
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Outstanding service from Thomas our sons property Manager
We recently helped our son and his girlfriend move into their new apartment in Salford, as they prepare to start university in Manchester. The entire letting process with Thornley Groves was incredibly easy and straightforward. We want to especially thank Thomas Baker, the property manager, who has gone above and beyond to assist our son. From day one, Thomas has been an invaluable resource—whether it was helping with something as simple as turning on the boiler or making sure they understood how everything in the apartment works. My son has mentioned that Thomas checks in on them daily to ensure everything is okay, which is incredibly reassuring. As parents, having our son move 100 miles away from home was a big step, and we naturally felt concerned about how he would cope in a new city and Manchester being a big one with only a few familiar faces around. However, knowing that Thomas is there to support them has greatly eased our worries. We are so grateful for his dedication and kindness. We will be sending a gift to Thomas this week as a token of our appreciation, and we cannot recommend Thornley Groves highly enough for their exceptional service.