Jo-Ann Stores
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Poor Store Operation / Availability
I received notification that my "store pickup" order was ready on 8/21. I notified Joann store in Brandywine, Maryland that I was on my way via the Joann app on my cell phone; gave them the car description and color. I arrived and parked in the designated pickup area by 7:07PM --- and I waited for 10 minutes. Finally, I saw someone else go to the store door and leave. They told me THE STORE WAS CLOSED! You cannot trust this store to be open when they're supposed to be open. I drove to the store for absolutely nothing, and I still do not have my purchased items.