El

Dec 10, 2024

Really disappointed

Really disappointed. We had Yam booked on our package deal for a transfer. Our flight arrived early and we queued to show our passports and baggage was there straight away. Went to the arrivals area and the driver had gone ! Said he only waits for 60 minutes but started the 60 minutes the moment the plane had landed!! I was speaking to him exactly an hour after landing and he had already left. Didn’t answer my calls, didn’t arrange anything else, emergency numbers don’t connect. Terrible service. We had to pay for an Uber on top of what we had already paid.