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LY

Lyca Mobile UK

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1 out of 5 stars

ZERO stars. Terrible customer care.

Travelled with the UK. Roaming was configured on my mobile phone and i had a full signal whilst in the EU indicated by full bars and an "R" icon. Network connected to was called EDGE. Could not connect to the mobile internet despite the phone showing I had excellent connection status. Tried messaging the laughable support team. They didn't respond for 40mins and then closed the support ticket immediately🤬. The system is non-existent and the support team are incompetent and couldn't care less about the people who pay their wage. Ofcom should fine Lyca Mobile for failing in their duties. Lyca Mobile is absolutely appalling💩. ========================= ========================= I see that LEBARA✅ mobile have excellent customer service😀, will change to them at the first opportunity.