Routes Car Rental
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The price is fantastic but airport shuttle lacking
The price is fantastic and the service from Mustafa was marvelous. He was courteous, professional, and effective with the checking in. The reason for 4 stars is the airport shuttle process. I'm not sure why, but the wait was very lengthy (40+minutes) even though I requested the shuttle at the airport as indicated in the emailed instructions. Perhaps there weren't many shuttles going that day or some other reason prevented this swift pickup. The driver was very good once arrived so no issues with customer service in that sense.