WA
Water Babies
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Terrible customer service and flexibility, tiny and dirty pool
The pool is tiny and changing facilities dirty, and there are no showers available (!!!), however the only positive is the teacher (Bethany?) who is lovely and kind. If you miss a lesson, even with weeks of notice beforehand, they won’t give you a credit which is ridiculous. Our daughter has dance, riding etc lessons and they are all cancelable with 24 hours notice. Unfortunately we missed the deadline to “opt out” for the next term and have been charged, but will make sure to cancel well ahead of the deadline for the next term and instead find a more customer friendly and cleaner swimming school going forward.