PA
Paisley Freight
View company profile →
Everything's good until you need to make a claim
I've sent multiple bikes via Paisley Freight without issue but this last time has been a disaster. The bike arrived scratched but luckily I'd paid for additional cover with the total order being £100. I tried to claim on the insurance but was told that it was a packing issue, despite following their advice, using their box and providing imagery taken before the collection proving that the item was packaged properly. The only slight up side was that I was able to recover the £100 fee by raising a case through PayPal which they couldn't be bothered to reply to. Sadly I won't be using them again.