Dan

Jun 5, 2025

refund insurance is actually no refund

I live in Denmark, but bought tickets for Sam Fender at St James Park as well as 'Refund Insurance', turns out I can't get over there anymore, but apparently you have to give documented evidence of illness, travel disruption etc or they won't refund - they don't even have a resale service available like other ticketing sites - really poor service, but they don't care.