Celebrity Cruises
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funny math
i had a cruise credit or 1423 from a cruise cancelled due to covid. i also had a 300 certificate due to a problem with a previous cruise for a total of 1823 credit. i also paid 360 above for a total of 2083. the reservation was made on the phone. i was told it was a standard size cabin only to find out it is 105 sq ft. when i called to find out about the bermuda regulations..which is another story... i tried to change cabins, which is selling for a lower price . under their price change policy i should have been able to do so. they want to charge me more than 200 fot a lower price cabin. the funny math is they deducted the 300 from the price of the cabin saying my base price was less. if i have a gift certificate at a restaurant the tax and tip is based on the initial price, not after the discount. i am claustrophobic and can not stay in such a small cabin that i was not informed about the size and nor made the reservation. they are also not honoring their best price agreement. their response cancel the cruise and so what if i loose money on airfare and other confirmed activities. it is all my fault according to celebrity...but to be fair, i was offered dinner in a specialty restaurant for 1. what an insult...and i am elite and should have been given an upgrade when i made the reservation.