Tomato Energy
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MIND-BOGGLING INCOMPETENCE
Yet again, Tomato has mis-billed me. Yet again, they do not reply to multiple emails sent to them. They also seem to have no communication with their myWatt system. What is going on? Is it possible for a company to be this incompetent? Do they not have staff (paid for off the backs of our energy bills!) to deal with even the simplest of matters? Previously, as a new customer, the only way I received a response was via Trustpilot. Now, again, and still as a relatively new customer (but with 30 months left on my contract!), it seems sadly the only way to (hopefully?) receive a response is - again - via Trustpilot . . .
