Tarnee Latoa

Tarnee Latoa

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1
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1 out of 5 stars
Average rating

Reviews by Tarnee Latoa

GO

GO Rentals New Zealand

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1 out of 5 stars

Its cheaper and more convenient to just buy a secondhand car while visiting from Australia. Support the real locals and don’t get disappointed 🙏🏼😊

I paid to hire a car via GO rentals due to travelling internationally from Australia. My payment was made in full including full insurance. The phone call from the airport to the shuttle bus to get to reception was very prompt and simple, they knew exactly who i was when I arrived before even proceeding with identification. I arrived at the GO rental company to be then declined with releasing a vehicle due to not physically having the card I booked with because I’m travelling internationally and my bank had provided me with a travel card. I had my driver licence and passport for proof of ID aswell as full access to my to my card that I booked with via the wallet application on my phone aswell as proof of all my card details via my banking application too but this unfortunately didn’t abide by the company policy. This resulted in me falling under the category of “cancelling” my hire car and losing the full amount of money I paid.