chris

I made a claim for my senior arthritic…

grrrrrr/?s!! &klom...................

Over a year ago, £15 x 6 was taken out of my account in Santander Bank, Took ages to sort it. My bank refunded it. £8.40 for I dont know what. was taken out monthly A month or so £25 x 5 was taken out YOU TRY TO CONTACT MICROSOFT AND THEY MAKE IT AS DIFFICULT AS POSSIBLE. I CONTACTED THE BANK AND THAT WAS LIKE GETTING BLOOD OUT OF A STONE. THIS WENT ON FOR DAYS EVENTUALLY THE BANK HAD REFUNDED ME THE £125. THEY THEN AFTER PHONE CALLS, TOOK IT BACK AGAIN. I PERSEVERED AND ACTUALLY GOT MICROSOFT. The bank sent me in the meantime a letter of why I owed the money and I asked them why they had sent me the letter. They told me to ignore the letter as it was sorted and to ring MICROSOFT. So as I said, i actually got a REEEEEL PERSON (woop woop ) I told him the story so far, and after leaving to investigate the story for 15 mins, he came back and asked me WHO IS JACK WILLS ?? ERRRRR Sorry ?? A clothing retailer !!!!! OOOOPS.....they at last admitted someone had scammed me. The money was returned with apologies. To date this has been going on for months. NOW IM TRYING TO REMOVE MICROSOFT FROM MY LIFE When you follow instructions to cancel your payments as my time is here to renew, the pages they send you to dont exist. I dont care if I never here the name MICROSOFT Im ignoring all their emails....they are dead.