JO
Jo-Ann Stores
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Joann : Unethical and insulting
Joann uses misleading advertisements and shell game pricing to attract customers. It's a waste of time to shop there. Their customer service is insulting and non-helpful. I went through 2 tiers of customer service management after the first rep. - they were all insulting. Some of their items say "only at joann" - be sure to do a cursory internet search, you're likely to find a better price on the same item. Take, as an example, the Singer HD6800 - it's available at the manufacturer's website for less and with a free iron!