Apex Car Rentals Australia
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Appalling! !
Was very unhappy to find when we arrived at Sydney Airport that there were no clear instructions on our confirmation as to how we could collect our car outside their office hours (flight was delayed which meant that we arrived after 5pm when their office closed). Managed to find out that we needed to go to a Park n Fly 15 mins outside the airport. Finally got there to find that our car wasn't and that tge guys there didn't have any confirmation from Apex of our rental. Apparently this happens all the time with Apex!!! What annoyed me the most was the next day when I called their office to make sure that we wouldn't get charged and spoke to a girl who was clearly in a hurry to get me off the phone and couldn't even be bothered to apologise for all the trouble we had! My advice to Apex...sort your stuff out! Budget car rentals were amazing and i will definately be using them in future rather than Apex..