Infinity Motorcycles
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Dear Infinite Motorcycles Team,
Dear Infinite Motorcycles Team, I am writing to formally express my disappointment and frustration regarding a recent experience with your company. On Thursday, I purchased a helmet from your website under the promise that any accessory ordered before 2pm would be delivered the next day. Unfortunately, this commitment has not been honoured. As of today, I have not received the item, nor have I been refunded. I have sent several emails seeking clarification, but none of them have received a response. Additionally, when I called your customer service line, the person who answered was extremely rude and dismissive, not allowing me to properly explain my issue. I am deeply dissatisfied with both the delay in delivery and the lack of professionalism in your customer support. I would appreciate a prompt response regarding the status of my order and a clear explanation of what went wrong. If the item cannot be delivered immediately, I expect a full refund without further delay. I hope this matter can be resolved swiftly and appropriately. Kind regards, Jackson