Enact Conveyancing
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Confusing web interface, poor customer service. Would avoid next time!
Confusing web interface. You just get emails saying "your case has been updated" but no information as to whether there's an action for you, or enact. Kept having to message in to ask what if anything needed doing and by who. Some messages would get a response, others needed chasing. All in, a very disappointing and confusing experience. I didn't choose Enact, it happened as part of a reportage. Will definitely use my previous solicitor next time I remortgage.