LL
Lloyds Bank Insurance
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In-person banking has important role
Another visit to Wood Green Lloyds where Val and her counter colleague couldn’t have been more helpful with a complicated transfer which had to be transacted in a branch. I’d much prefer a really local branch though this one is clean, spacious and my experience so far is very positive. Whilst online facilities, which I use too, have many advantages, I wish Lloyds would realise how important and efficient in-person banking is regularly or occasionally for so many customers and ensure it is easily available. A society in which remote technological transactions are the order of the day and high streets are just lined with coffee and charity shops is a depressing prospect.