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Lost all trust in Google
I ordered from the Google store, a new Pixel 7a, with a case and earbuds. The order arrived minus the buds. Used online chat was told they would investigate. A week later they're still investigating. Chased them numerous times, just given the run-around, keep saying the same thing, it's being investigated. Refuse to tell me when I'll get the buds. I asked to return it as they've taken money but not supplied the goods and they simply ignore my request. I have always been a Google person but after this experience, will never trust them again. It's now a week since I got the phone and still can't use it in case it needs to go back.