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TurnKey Vacation Rentals

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1 out of 5 stars

Interesting

Interesting. TurnKey in Austin, TX was fine except for "canned" replies for responses. The Home Care Team was terrible as was Alex, the manager. A number of issues as follows: Used sponges under the sink Door code required assistance due to dead battery Blinds in master broken..repaired Construction noise everywhere in Beaver Creek *****Entry was made "twice" without notice of knocking! The property manager came in through the garage unannounced as did a construction worker that was allowed by Home Care manager. Did not knock, nothing! Just standing in the entry way and the construction worker left the lights on as we were not there when he entered. Rude Home care manager Rental unit looked as if furnished at a "garage sale" most closets were locked off. No use of garage, although a neighbor had us move our car so he could get his car out of garage. Contract for pool with Highlands Lodge expired 2 years ago...resolved by Austin team No, or limited drinking glasses available. Dish towels were rags. Smoke detector set off from next door construction..local team could care less. Considerably overprice, did receive $1000 refund. Have stayed in Vail valley for 50 years, and this is the worse. Use Mountain East West or Berkshire Hathaway. TurnKey in Austin OK, but Home care team in Vail was arrogant and awful.