Crunch Fitness
View company profile →
“Ryan” closed the gym an hour prior to…
“Ryan” closed the gym an hour prior to close. I was extremely frustrated that my workout was cut short because an employee wanted to go home early. Ten minutes prior to that he turned off all music and TVs. He stomped off when he realized people were still working out to aggressively lift some weights. He told me the gym closes at 11 on Fridays despite the app and google saying it closes at 12. While standing by the desk to ask for the manager’s contact information he told me “the gym is closed to tanning too”. I asked him for the general managers contact information which he refused to give any information, not even a name. I asked if I could leave my contact only for him to aggressively rip the page out of the notepad and appeared to throw it away in front of my face. Completely disrespectful and unprofessional behavior from this individual and I am genuinely considering canceling my membership over this interaction.