Infinity Motorcycles
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Biggest bunch of jokers, this is a circus not a business.
Biggest bunch of jokers I’ve ever dealt with. I bought a £600 helmet for a track day. Told them I needed and they said you must collect from Hanger Lane even tough I offered to go to Camberley. Called and he said it’s ready. Got an email confirmation. Took me two hours to get to Hanger Lane and they said sorry the helmet is not here. They didn’t send it and there is nothing I can do. I got you mixed up with another customer or a system error. Leaving today for track and takes 5 days for a refund. Do NOT use these guys. Bunch of liars full of excuses. Shameful.I got you mixed up with another customer is NOT an excuse to waste 4 hours of my day oh and on top of that even tough yesterday it was IMPOSSIBLE to go to Camberley and collect because it wad against their policy. Today they they were happy for me to travel another hour to go to Camberley and collect. And don’t tell me you’ll pass it on to your logistics team as that’s previously been said in other comments and obviously your logistics team has done NOTHING to fix the issue in the past