Trafalgar Travel
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when my daughter and I arrived at the…
when my daughter and I arrived at the hotel, after arriving in Sicily, my daughter's suitcase wasa missing.(This was the 2nd time trip with Trafalgar that this had happened). We had taken the suitcase, complete with confirmed name tag on it, out to the bus witj our fellow travellers. We watched suitcases being loaded. Stiull, the suitcase didn't arrive.(also our rooms werent ready until afternoon, also chronic problem with Trafalgar. Anyway, our guide INSISTED that my daughter had taken the WRONG suitcase,as I said, we saw the name tag. The denial of responsibility, the refusal to send the driver to check th airport went on ALL day. My daughter was distraught so we spent 80 Euros travellint to and from the Airport to check, even though the guide again INSISTED she had checked and it wasn't there.(REMEMBER TRAFALGAR HAD LOST MY DAUGHTERS SUITCASE BEFORE, AND IT ENDED UP LEFT AT THE AIRPORT FOR 14 DAYS. Well, lo and behold, my daughter, after an hour of speaking with various people, retrieved her suitcase. No thanks to our guide OR Trafalgfar and out of pocket for 80 Euros. We've travelled with Trafalgar a number of times but NOTHING would induce us to use them again!!