Mr Carlos

Mr Carlos

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Mr Carlos

LL

LloydsPharmacy Online Doctor

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2 out of 5 stars

ATTENTION: THEY USE EVRI (HERMES). BE AWARE YOUR MEDICATION NEEDS CONSTANT COLD AND COULD LOSE EFFECTIVENESS IF DELAYED (which happens often)

Why on earth they decided it was a good idea to use EVRI as their delivery partner for weight loss medication that is temperature-controlled just like if you were buying clothing from ASOS? People should be aware: The peptides of this medication need constant fridge temperature, between 2 and 8 degrees. If the medication reaches over 8 degrees, which can happen if transportation is delayed over 48 hours, you must administer the 4 doses within 21 days. After 21 days, it's not safe or effective. But most importantly, if temperatures go up 30°C, the peptides of the medication die and you end up with worthless and expensive medication. I received the medication 5 days after. EVRI lost the package, as it often happens. Lloyd uses a package that they say "guarantees temperatures for 72 hours". Who has assessed that? The they sent an email saying: Don't worry, the package is good to keep temperatures between 2 and 8 degrees for up to 3 days. Also, who knows the conditions of the EVRI depot? In summer? Are they sure they didn't kept it in a place where temperatures can reach over 30 degrees? inside a van for example? I expect a courier service that is reputable! It's not really a lot asking for this, given that EVRI is embroiled in constant issues. Imagine paying £300 for the highest dose and either running out and have all the time wasted or being sent a medication which effectiveness or safety cannot be guaranteed due to poor transport conditions. No thank you. I rather pay a few quid more to have guaranteed next delivery with a reputable courier, such as DPD. And also guaranteed next day. Seems wholly unprofessional and probably worth complaining to the General Pharmaceutical Council for deciding to transport temperature-controlled medication with EVRI. PLEASE CHANGE DELIVERY PARTNER!