TI
Ticketmaster Italia
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Concert amazing, getting the ticket not so much...
The concert itself was amazing, however the ticket experience was not so good. I have ordered my tickets last April and it took up until the autumn to cancel the actual delivery and just get the items online. I wanted to have a physical ticket but it never arrived. Apparently it has been lost somewhere in the system. I wanted to receive it in the UK. The ticket went from Italy to Germany, then to the UK then to Poland for some reason and kept going around at different locations. In the meantime the communication was also difficult with ticketmaster. The delay and lack of information was frustrating.