Janet

Janet

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Janet

LE

Leonardo Hotels

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1 out of 5 stars

I cannot fault this hotel for the stay…

I cannot fault this hotel for the stay , it was clean & good size room . What I do object to is when I needed the managements help when something went missing from my bags when checking out to view CCTV footage , they told me to go to the Police , when I did , the police went to the hotel they shrugged it off & said they had erased the footage! I registered this within the week after I realised item missing , had not been anywhere & came straight home after check out. It is not an item you would take anywhere. I found the Operations Manager extremely unhelpful & serious lack of interest when I needed her help. Do not let the guards at this hotel which are outsourced by G4S insist you cannot accompany your luggage on check out .