BJS Home Delivery
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Avoid. Unprofessional and fraudulent.
I paid a large fee for delivery of a mattress to a room of my choice. On arrival, the two man team tried to convince me to leave the mattress in the downstairs hallway because it was heavy. They then had me speak to someone from their office to accept liability for marking the walls because they are white and the packaging is dirty. Eventually proceeded to take the mattress to the upstairs bedroom, only to drop the mattress and damage the bedroom door. One of the team tried to blame me for the damage before telling me not to worry as their office would call me. Their office called twice because the first answers were not saved. I was told to contact the retailer to deal with the damage. I was assured the damage would be reflected in the notes. The next morning, I received an emailed delivery note. This note stated no damage to the property and was fraudulently signed by someone with my misspelled name. Avoid this company. Shameful, rude, unprofessional and fraudulent.