Princess Cruises
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Choose any cruise line but Princess!
My first and last cruise ever! We went to Alaska for 11 days. We chose Princess Cruises because we were told it's a step up from party cruises, more relaxed and nicer. It was NOT. This 11 day nightmare couldn't end soon enough. I'm posting my review everywhere I can because I told them everything and wrote multiple emails and not even one reply back. The weather was terrible which couldn't be helped but we only had 4 destination stops and one got canceled, so we had 8 cruise days of monotony. All excursions were also cancelled, they don't refund your card, wait 3 weeks for a check in the mail. I had to pay interest on these charges. NO FOOD OR DRINK OPTIONS FOR DIABETICS. No sugar free cocktails or sodas or red bull or rockstar or hot chocolate or margaritas OR desserts. NOTHING! The cruise knew my husband is diabetic, I confirmed that there was a refrigerator in the room to keep his medication cold weeks before departure. And I'm sure out of the 3500 people on board there was more than one diabetic! The 8 foot long wood headboard above the bed was being held on by 3 small pieces of velcro tape. 2nd day, while taking a boredom nap, it fell on my head! I called the guest services 18 times because no one would answer. The call just times out after so many rings. So 18 individual calls, all timed out. When they finally answered, they said to just hang it back on the wall. I said no because IT HURTS WHEN IT FALLS ON YOUR HEAD. We argued back and forth. They really wanted to come hang it up. The next day they called me and asked if they could see the spot it came off the wall. Was this going to be a trick? Yes, it was. They showed up with the headboard with more stickers on the back and hung it up. Every morning and night, we had to push it back on the wall because you could hear the velcro detaching. There was not enough seating. At the buffet we would wander around with our food (nothing is served hot, just mildly warm) getting colder and colder looking for a table. If someone got up 5 people would swarm the table trying to get a place to sit. EVERY SINGLE MEALTIME WAS LIKE THIS!! TOOK 30 MINUTES TO GET A TABLE! This was so tiring and we started eating in shifts. We would find a table, then one of us would get up to get a plate and come back so the other person could go get a plate to eat. I got tired of never enjoying meals together. We started just eating hot dogs or pizza at the little kiosks. But pizza and hot dogs got very old meal after meal, day after day. Room service was free but you use an app to do it so you can't add helpful instructions like "IM ALERGIC TO TOMATOES" . The menu was limited to sandwiches and burgers.. all had tomatoes.All the on board activities were lame. There was a knitting group daily, inches of gold which is just some dude selling chains by the inch. Anything fun was so crowded like comedy or trivia, but it only lasts 30 minutes. By the time you find a seat and get a drink, it's over...now what? They also shouldn't start tours so early in the year. The crew said the first couple cruises to Alaska are always bad because of the weather. Why do this to people? I saved a long time to do this "dream cruise" and could have saved my money or enjoyed it more if they wouldn't sell dates the KNOW aren't good!