American Freight Furniture, Mattress, Appliance
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Misinformation or Disguise
My agent left out valuable information. I chose to assemble myself. I was told that instructions AND tools were included. I only purchased a chofa , 2 end tables and a coffee table. The tables were plain so I knew that wouldn't be an issue. The chofa came without legs. Seems simple right? There was nothing except screws , 8 legs ...that's all. I called about instructions because there were no holes under the chofa or anything. I had no starting point, I had NO instructions. I was told, "Oh there won't be any instructions for the couch. You just have to drill." Well, I don't own a drill and one wasn't included. It's a tool right? I will never go back. Cheap can be cool especially when it looks nice but, after a 65$ delivery fee, 40$ assembly fee, what are you saving? Most importantly, inform a customer completely when doing a transaction. Honestly, I realize I could have done a lot better.