Townends Estate Agents
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Townends... The worst Estate Agents out there!
Townends are by far, in my opinion, the worst Estate Agency out there, and have been an absolute nightmare, as tenants, to deal with. The majority are unprofessional, unreliable, utterly useless and complete liars. I will never, ever, use this company for anything ever again. If you ever use this company then proceed with extreme caution. Dont expect to ever be called back once they have your money, don't expect property repairs to be dealt with without you chasing them persistently (over one month without hot water or heating in Dec/Jan time), dont expect documentation to be fully accurate, dont expect them to turn up to viewings but instead ask the current tenants to show you around. Do expect them to lie to put the Landlord to shame, even though they are at fault (as confirmed by the Lanlord) do expect your property to be left insecure when they have attended, do expect your property to be damaged when they have attended, do expect to speak with people who do not carry out actions they say they will. Do expect rudeness and disappointment from day 1. Do expect them to say your in arrears, when they get the date wrong on their accounts and don't even notice until you tell them....I could go on. Townends Woking, property management and rentals in particular, should be absolutely ashamed of themselves, the last 4 years dealing with Townends Woking has been a nightmare.