IDrive Online Backup
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First time using any backup service
First time using any backup service, so I can't compare to others. I am an average computer user, not an expert but not a novice. I have been backing things up on an external SSD drive. The download and set up was easy for a first time person, and backing up the files also easy. During back up, I wish there was an easier way to find the menu item that shows the drive and the progress as it is ongoing. I did find something like that, but had to peck around the menu. I have not tried to retrieve anything from the IDrive "cloud" yet, so I can't give that part a rating. But I did add some extra files from another drive, and it was easy to find the icons to click on to add other files and folders, and easy to click "back up now" or add to list for scheduled routine backup times (which gives you the option to set the frequency).