Halfords Lancaster
I am currently refurbishing an old bike and reached a point where my skill set ran out. I visited my local Halfords (Lancaster) for some advice. I was served by Joe; he was really helpful, knowledgeable and interested in what I was doing. He saw how he could help and did so, willingly, quickly, and cost-effectively. There was no hard sell, just genuinely great customer service. Sadly, quite rare these days. Top marks Joe!