Celebrity Cruises
View company profile →
We had a 12 night cruise from Hong Kong…
We had a 12 night cruise from Hong Kong to Singapore on Solstice. Few hiccups but all seemed ok until we left Vietnam heading to Thailand. I developed severe abdo pain, attended the medical room and came across the rudist medical staff I have ever come across (and working in the health profession I've met a few). I was promptly sent to a local hospital in Bangkok - received excellent care during my 2 night stay and diagnosed with food poisoning! Obviously I missed the last 6 days of my holiday due to this and continued to receive medical care back home where my diagnosis was confirmed as Campylabacter. I told the ship I knew exactly which food I had eaten to contract this which they said they'd look into, and I also know other guests were ill on this cruise too which I know does happen in places where there are lots of people sharing areas. My concern is the lack of interest Celebrity seem to have with such issues, and their main priority was to make sure my husband had packed our belongings and left the ship! We have contacted them numerous times since our return home and feel their lack lustre approach leaves a lot to be desired! The second half of my holiday was ruined and we ended up returning home earlier to continue my medical care.