BE
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Great customer service
Ordered the wrong bed by mistake, (I needed a pullout bed and ordered one that looks the same but it's not pullout). I got in touch with customer service and they agreed to refund the amount so that I could order the correct bed. They were accomodating and understanding. I only don't give 5 Stars because the bed is poor quality. But I was expecting this from the price I paid. I only need it as a temporary solution.