Phones 2 Pounds
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AVOID USING THIS COMPANY
AVOID USING THIS COMPANY THEY DESERVE NO STARS I sent my phone to these scammers, the phone was in immaculate condition without any signs of wear and tear, Once they received the phone they then sent me picture of what was quite clearly a different device to the one that I had sent them with scratches on it, they then tried to knock the original price down by £100. I ask them to return my phone, after several emails, thye returned my phone with a damaged screen. Just to make matters worse, I contacted Royal mail, to make a claim for the damage, Royal Mail said I would have to contact them, and they would put a claim in on my behalf. They reluctantly said they had submitted a claim and when I ask for the claims reference number, they told me that Royal Mail didn't give them a claims reference number, just a tracking number. I knew they were lying so I contacted Royal Mail again who said anyone who submits a claim, are always issued with a claims reference number. I contacted them again, and they said that if I return my phone back to them, they would fix it free of charge. I obviously declined there offer, as although, I had a smashed damage phone, there was no way on earth, I would be silly enough to return it back to them. They made believe that they were doing me a favour, and tried to convince me that, all I would be getting from Royal Mail is £100, I replied and said, I had already taken a loss, and ask them to pay me for the damage. They agreed and had the audacity to ask for a screen shot with the IEMI no. of prove of the damaged phone. I replied back and sent the information that they ask for, and also stated in my response, that when they sent images of my phone with so called scratches on it, why did they not send a screen shot of the IEMI no.??????. This company has tricked, lied and scammed lots of people. I have also contacted Trading standards, as they are advertising on Martin Lewis website. Con Artist.. THEY MUST BE STOPPED. THIS FIASCO BEGAN FOR ME ON 19th December 2022. You cant speak to anyone, as you get a recording claiming they are short of staff DUE TO COVID