Steven Ramsbottom

Steven Ramsbottom

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Steven Ramsbottom

DC

DC Law

View company profile →

1 out of 5 stars

Unreasonable delays to say the least... Impossible to contact.

Let me preface by saying I really don't want to be leaving negative reviews, but it genuinely feels like the only way I can spark any progress in my case, which has just entered it's 6th month with DC law and has no estimated end. Every email goes unanswered, every phone call to voice mail. (Seriously though is the phone just off all day? It goes to voicemail 100% of the time. You really need to look into this) I've managed to get a response out of my case manager 1 single time, and that was after I emailed the main desk complaining about how he hadn't replied to my email for over 2 weeks. The best part is... He responded with queries from the buyers solicitor, that he had been holding onto, FOR A WEEK. On Friday I managed to get a lady on the phone who checked my case progress for me. She informed me she could see the buyers had emailed more enquires that had not been sent me to yet. She assured me they would be sent to me at DCLaws earliest convenience. 3 days later, Still not managed to forward on an email?! You're holding up my house sale, and risking losing the buyers despite my constant pressure! I understand that there might be delays out of your control. All I want is an update on what's holding it up, and an estimated completion date. As for potential customers reading this. Obviously I cannot recommend. Pay a little more money, it's not worth the stress.