Princess Cruises
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Regal Princess 30th October Southampton to Rotterdam 2021 .
We have sailed Princess 12 times now! Have always loved the ships the crew the service. But this recent one felt more like a booze cruise! Our 4 day trip ! The day we boarded was our golden wedding anniversary ! We booked a special meal in the Crown Grill! My steak was tough they did change it and bought me a fresh one But still tough to eat ! My husband said it was not the best steak he ever eat ! But better then mine ! Then we went to the theatre to see the dancing and singing which was excellent ! But sadly the curtains went down the house lights came on there was an altercation with a passenger who ran down the stairs to the front and started being abusive! which started some passengers booing and jeering as he ran out of the theatre ! But we all know what causes that! Is the drinking on board my husband noticed at 9 in the morning some drinking alcohol ! Saids a lot about the standard of some passengers that book these short trips! The lady sat next to me said this is typical of these types of cruises! With excessive drinking comes excessive foul language which I have never heard on board before With some drunken passengers ! Not a nice sIght you don’t expec to see on Princess I know that your company has had very difficult circumstances because I have seen the ships for the last 18 months going back and forth to Torbay I know we loved having the ships in the bay was a great tourist Attraction And Torbay made the ship crews feel very at home although very difficult for them too. ! The children wrote Xmas cards for the crew etc! They were all made to feel very welcome And there was a special site that the local people could ask the crew The captain the workings of the ship And I know that a lot of people who had been hesitant about cruising were saying they they couldn’t wait to try it out seeing the magnificent ships in the bay .my last cruise was from Australia from Sydney to South east Asia 19 days The brand new majestic princess was a fabulous ship and we thoroughly enjoyed the amazing trip our first time to Australia ! We loved the Regal Princess similar ship! But the staff crew were amazing but they were very short staffed we were told that some of the crew were downstairs isolating for the American cruise crossing the Atlantic right after ours ! Well that all very well but the staff were struggling to cope The volume of people and not enough staff Well Princess we may only be a short 4 day cruise but we are just as important as the Americans who will be on board now we payed out money too. And the service fell very short of the normal service we have come to expect from Princess ! But I would like to add that the rest staff were excellent no waiting. Very good service The problem was there was no where to sit on the ships I have a walking stick awaiting Two knee replacements But everyday we struggled to find a seat Which has never happened before I have a shield at home I get asthma and I was told that wearing a mask can trigger an asthma attack a consultant said that But I was challenged about wearing it telling me I had to wear mask BecAuse no doctors letter they asked me to see the ships doctor Which I did And he said we have to wear the masks because as he said we are crossing the Atlantic after this cruise we’ll okay fair enough I couldn’t believe it when i saw three people wearing shields and some passengers did not wear their mask at times ! And no one in authority challenged them! A young girl waitress did she was ignored well Someone in authority should have been enforcing it ! And a bit of a joke really telling me I can’t wear my shield And then seeing people blatantly ignore it and nothing done about it Really made me very angry and some other passengers felt the same too. And as for the covid face coverings because of the lack of crew having to isolate we looked around and at one point the whole placed packed two people serving And the tables weren’t cleared very quickly They were dirty dishes there for quite a while and there was a dirty serviette one around someone else’s mouth just left on the table not cleared until I asked if they could remove it and clear our table And then you say about covid infections etc ! Wasn’t very hygienic to say the least we have a 28 day cruise booked in 2023 March down to the South Pacific from los Angeles to the Hawaiian islands and then on to the South Pacific the crown Princess! We went to South America on the crown too .Our cabin steward was lovely and the staff were too just the pressure of trying to cope with the little amount of staff they had not their fault Just bad management ! And because of the American trip coming up ! We were told !No doubt you will deny it! But you put your staff under extreme pressure by doing that ! Well luckily we have never experienced anything like that before! Everything was always first class not this one sadly to say Just felt like a booze cruise Horrible !