Lloyds Bank Insurance
View company profile →
I wanted reassurance
I wanted reassurance, that I was able to close a bond before it had matured, if I reinvested it. I could speak to nobody and could not arrange a meeting to do so in any branch. I was forced to just take pot luck and do it Online. Even reinvesting £78K is not worth 2 second of Lloyds time. What is this Black Horse nonsense and "We are always by your side" about. It is like throwing £78 down a disused well and hoping it will be available one day. I wanted to ask about tax on interest. It changed a few years ago. I think the Inland Revenue have got everyone stitched up, but I do not really know. I do not know if I am paying tax or not on interest. I will, when I get £3000 bill from the Inland Revenue one day, as I did 10 years ago. The Terms of reinvestment on the screen, I had to strain to see with a magnifier. One wrong key press and I was thrown out of the site. The Online Banking experience was always diabolical and it just gets worse I hate it and I expect many others do as well. Obviously Lloyds are sick of of granny trying to pay in a 2p Postal Order but for something like £78K you should be able to speak to someone. If I had invested £78K accidentally with no withdrawal terms the only way it would have seen the light of day again would be when with my son walked in with my death certificate, or if the Inland Revenue took a fancy to it. The whole experience, is like smacking your head against a brick wall