Trafalgar Travel
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I booked my Highlights of Australia &…
I booked my Highlights of Australia & NZ in June 2023. A short time before the holiday was due to start, I logged on to the Trafalgar website to check I had entered all my details and saw a pop-up message that said 'your itinerary may have changed'. Yes, it had, but no-one had notified me. If I hadn't logged on, I would have gone on holiday totally unaware that a new stop at Alice Springs had been added, and one of the days at Sydney had been deleted. Totally unacceptable. The American travelers on the tour also had a similar experience, and found that activities they had specifically booked this tour for had been deleted from the program. Apparently Trafalgar review their itineraries and may make changes on 1 April each year. Beware if you have booked your holiday at an earlier time because they won't notify you nor will they let you seek an alternative holiday. There were good parts of the holiday: Good hotels, or the best possible in remote locations Amazing sights Australia had an excellent tour guide (Tony) Bad points; Pretty tiring schedule, too much was packed in, especially for odd activities that not everyone welcomed but had to go on as they were on the way to the next location I will never book with Trafalgar again. They can't be trusted to deliver the itinerary they promise