LL
Lloyds Banking Group PLC
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Unresponsive and unworkable
I’m trying to track an international payment and it’s an urgent matter. It’s simply impossible to get through to Lloyd bank. Being told that there is a 40 minute wait for a business service like this is close to being abusive and certainly unworkable. It’s ridiculous to blame Covid. Business need to respond to challenges and there are armies of people who would appreciate short term contracts. It’s just not workable. I’m afraid it’s the unresponsive nature of large business and the attitude that consumers can take it or leave it