Hazelton's Canada
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If I could give a minus star for this…
If I could give a minus star for this company I would. Hazelton’s is the worst. As Valentine’s Day is approaching please don’t purchase from this company. Buyers beware don’t purchase from this company. A colleague was leaving our department at work and we decided to order a few items from Hazelton’s (champagne, chocolate covered strawberries, orchid and a balloon). What a mistake. The items were ordered on December 16, 2020 at noon, which is before the cut off date for on time Christmas delivery. The item was supposed to arrive at the recipient’s home the next day, of course it did not. After countless emails and phone calls I finally got an email on Christmas Day saying that a shipping label was created on December 17, 2020. The package was not shipped by Canpar until December 29, 2020. The recipient didn’t receive the order until January 4th and some of the items were missing. We spent $200 and the order was delivered extremely late. As customer service is lacking we purchased something else from another retailer to gift to recipient so money lost all around. Please don’t purchase from Hazelton’s. They product sucks, it’s not what it looks like on their website and the customer service has to be the worst I have ever experienced. Don’t waste you time or money ordering from this company. Wish I read the reviews prior to ordering.