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Janine Martin

Janine Martin

Member since Invalid Date
2
Reviews
1.0
1 out of 5 stars
Average rating

Reviews by Janine Martin

SI

SimplyMeds Online

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1 out of 5 stars

Terrible- won't allow you to log a complaint

3 emails I have sent this company asking to log an official complaint and for them to acknowledge this as well as send me a copy of their complaint procedure. The only respond to the parts of the email they choose to. I am having to go to pharmacy regulations. I paid for a Sat delivery they sent it via Royal mail on the wrong day. The med were left unattended The meds were cooked for 9 hors in my porch -ice pack melted packaging was warm I had to ask for the Saturday delivery fee back They assure me that the meds will be OK but I'm not injecting something that has been cooked into my body. I offered for them to exchange they ignored £360 of meds now going in the bin and me having to come off the injections as I can't afford to replace

SI

Simple Online Pharmacy | Online Doctor

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1 out of 5 stars

Terrible won't allow you to log a complaint

Have asked this company 3 times to send me a copy of their complaints procedure and been ignored. They diilvered on the wrong day paid for a Saturday delivery. The Royal mail left my my meds in 26 degree heat for 9 hours. Refused to exchange them £ 360 of meds now going in the bin. I had to prompt a refund of the sat delivery charge. And all I get told is the Meds are safe. The porch cooked the package the ice pack was melted it felt hot inside the packaging. I'm about to report them to the pharmacy regulations.