Lloyds Bank Insurance
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Openied a new small busineess account
Openied a new small busineess account. I went through all the on-line account creation stuff. First time I tried to log on for real I am told I need tyo change my passowrd.... no idea why, I had already created one. So, I go though the online prompts.... told that there's a technical problem and to call their centre which is open till 6pm Saturday and Sunday. I called, went throuigh the usual automated nonsense.... tells me I need to get my password to hadnd to proceed. That was NOT the problem. Asks if I still need to speak to someone.... I say yes.... it then tells me that the lines are open until 2pm on a Saturday. 1. Why am I having to re-set my password? 2. Why doesn't the website work? 3. Why does the automated system jump to an incorrect colculsion? 4. Why does it ask me whether I want to speak to someone BEFORE telling me the service isn't available? 5. Why are the wrong timings on the website? I thought Barclays were rubbish. Lloyds are giving them a run for (my) money.... and I haven't actually done anything with this accouont yet.