Jo-Ann Stores
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BE AWARE of online purchase process
BE AWARE: When you order online they will charge your card an “authorization” charge. Then when the order ships they will charge the full amount of your order a second time. The initial authorization charge will eventually be credited back to your card but it can take 7-10 days. My online order was $63, they have taken that amount twice and the authorization charge still hasn’t been credited back to my account and it’s been a week and I have already gotten my items delivered. Their customer service told me it may be a few more days until the authorization charge goes back to my account. They also told me they do this so they can ensure the funds are there, then they charge a second time when the items ship. The process is not explained well on their site, it does state there are two charges but doesn’t state it can take a week or more for the authorization charge to go back in the account. If I didn’t have enough funds I would have had an NSF.